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Started October 2nd, 2012 · 12 replies · Latest reply by klankbeeld 12 years, 2 months ago
What has happened?
Suddenly i'm missing a lot of sounds, after freesound has been down for a couple of hours. This is not good! I haven't saved the text and tags belonging to the sounds, anywhere else.
I guess the next question is, will anyone be able to recreate this?
Sounds that has been approved, and has been downloaded by people.
I am now missing 4 out of 5 of my approved sounds after the down time. The one sound that still seems to be there is actually the newest one uploaded. All the others say "failed".
I have found that sounds I uploaded in July and August this year now have a status of:
Processing state: Failed
If you click on the sound, you get messages:
Be advised, this file has not been processed yet.
and
Download unavailable, sound not yet processed or moderated
These are sounds that have already been approved and have been downloaded.
I guess this is basically the same problem that you guys are getting?
Hello everyone,
we're currently looking at the problem. We still don't know what exactly happened, but we have seen that around 5000 sounds have been suddenly labeled as if they failed processing. As a consequence, all these sounds have disappeared from the web interface, but they have not been lost. We still have all these sounds with all their descriptions and metadata, and once we manage to better understand what happened we will put them back online.
Thank you for your understanding!
Thank you very much for your answer frederick, and I can see that my sounds are back again. I got all nervous for a while there
Nice work!
Hello everyone again,
the issue with sounds being marked as "processing failed" is solved. You should see all your sounds back again!
However, if you notice about any missing sound or further problem which you think might be related don't hesitate to tell us.