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Started February 1st, 2023 · 11 replies · Latest reply by Headphaze 2 days, 5 hours ago
Hello!
When I loaded for the first time and filled in everything to finish, it told me:
Server Error
Ouch.. we screwed something up! You found some part of Freesound that's broken.
Luckily, we'll get an email about it and we'll try to fix it as soon as possible. In the meantime, try some other parts of the website we haven't managed to break yet.
Django is sad... sorry about that! (nginx 500 internal server error)
When I tried the third way to make the upload work, everything went as it should. When I finished, it wrote that the file was received and so on, but when I checked to see if the file went well, it wrote the other way:
Roundabout, working machine and traffic.wav. Uploaded on Feb. 1, 2023, 11:39 a.m. Failed processing x
Renato
Hey there, sorry I'm late seeing this.
I just checked and you don't have any sounds that failed processing associated with your account.
I also don't see a file named "Roundabout, working machine and traffic.wav" on your profile. But I see you've managed to upload successfully since this post was created.
Did you attempt to upload this particular sound again since you had it fail?
Best,
Sam
Roundabout, working machine and traffic.wav It's here:
https://freesound.org/people/dibko/sounds/672230/
When I reported the error two months ago, there were no problems.
Regards, Renato
Hey there,
I did a few long-form recordings, sadly I am struggling with the processing process :/
I had already done a recording of me sleeping overnight, that 8-9h recording had failed so I abandoned that. Now I did a few long nature recordings (>18h) and chopped them up into 3h segments to avoid this problem, but I'ms still really struggling to get them though :/
As in I have been "re-processing" the failed attempts, with too many failed attempts I re-upload one sound at a time trying to get lucky, but it's been 4 days now so ehhhh.
My files are .OGG Q5 export, about 220mb each, 48khz.
Is there a way to more reliably process sounds?
What would be the guideline for long format recordings?
Cheers!
There seems to be something wrong at the moment. I've seen other reports of unusual processing failures, so it's not just you.
The only guideline is the file should be <1GB; the length of the audio file is not important as long as it's within the file-size. That's it, it should work.
I'm trying to escalate the issue right now.
Cheers
Sam
Headphaze wrote:
There seems to be something wrong at the moment. I've seen other reports of unusual processing failures, so it's not just you.The only guideline is the file should be <1GB; the length of the audio file is not important as long as it's within the file-size. That's it, it should work.
I'm trying to escalate the issue right now.
Cheers
Sam
I have the same problems.
I knew that in the background the techteam was working hard.
Thanks Headphaze.
Hi,
As you might have also read in other forum threads, we've been experiencing issues with Freesound in the last days/weeks, with recurring slowdowns and the like. We are working to improve the situation. Processing of audio files should have not been directly affected, but it could happen that more files failed due to process restarts or things like that. Sounds that fail processing are re-processed automatically and should eventually succeed if the error was only temporary. If you are finding processing issues which are not being resolved automatically, please let me know and indicate the IDs of the failing sounds (or some of them).
Thanks!
CVLTIV8R wrote:
same here, i have about 800 items stuck in moderation and it doesnt seem to be letting me do much
Hey. I replied to your support ticket. Should be sorted now.
Cheers,
Sam