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Anyone computer-tech-minded who can help me with this problem?

My laptop died ("power issue"; currently in the shop) Saturday midway through
a recording session, so I bought a desktop to use to make the 3 sound design and
1 music software review deadlines I have in the next week--yes, when it rains, it pours! .

On Saturday, I installed a few programs I absolutely need, including Adobe Audition 2.
I was playing an audio file in AA2 and opened up Netscape 7.2 (don't use any later
edition because they don't have mail features) and the computer instantly crashed and
rebooted. This happened every time I opened Netscape while playing a file in AA2,
but it would not happen if a) I opened AA2 while Netscape was already open or
b) opened Netscape while AA2 was open but *not* playing an audio file.

Needing to focus on deadlines, I simply figured "must be a driver conflict, so don't do
the above". So Sunday this workaround worked fine.

Today, though, is a different matter. Today, AA2 will crash and reboot the computer
immediately upon opening AA2. And this happens when no other program is open.
So no matter what I do I can't open AA2 today, though yesterday I could (see above).
It has happened consistently today and I *really* need to finish some editing for deadline
#1 of 4 asap.

So... does anyone have any ideas how I could fix this problem?
Crapcleaner doesn't detect any issues. Adobe tech support have been a waste of my time
in the past. Programs that run on start-up (and computer specs) can be viewed in this
screenshot: http://andrew-duke.com/AndrewDuke_desktopspecsandstartup.bmp

All help appreciated.
Thanks.
Andrew

Yikes.

What are the system specs? Have you installed or changed anything between sunday and today?

Uninstalling and reinstalling Audition may be worth a try.

It doesn't sound like Netscape is the issue, but it shouldn't hurt to try uninstalling it too. (I'd reccomend Firefox+Thunderbird as a replacement if Netscape turns out to be causing problems.)

Halleck
Yikes.

What are the system specs? Have you installed or changed anything between sunday and today?

Uninstalling and reinstalling Audition may be worth a try.

It doesn't sound like Netscape is the issue, but it shouldn't hurt to try uninstalling it too. (I'd reccomend Firefox+Thunderbird as a replacement if Netscape turns out to be causing problems.)

Thanks for the suggestions.
I haven't installed or changed anything.
Changed the setting in my computer to show the "blue screen of death"
instead of rebooting and it tells me I have a BAD_POOL_CALLER.
Whatever that means.
I'm going to uninstall and reinstall AA2 and, after hearing it many times
over the years, try Firefox instead of Netscape.
Thanks again.
Andrew

Good luck!

Hopefully someone more knowledgeable than me will be able to give you better advice if this doesn't work...

From a quick google search, BAD_POOL_CALLER seems to be some sort of blanket error for memory problems. If the problem persists, you might try swapping in some new RAM.

Halleck
Good luck!

Hopefully someone more knowledgeable than me will be able to give you better advice if this doesn't work...

From a quick google search, BAD_POOL_CALLER seems to be some sort of blanket error for memory problems. If the problem persists, you might try swapping in some new RAM.

Thanks.
For now, I've uninstalled Netscape and installed SeaMonkey to use
for browsing/email instead.
I've also uninstalled Adobe Audition 2 and am going to install version
1.5 for now (have to get an audio editor up and running asap).
Thanks again.
Andrew

Sure, hope it works...

BTW, if the error comes up again, write down the stop number if you can find it (ex. 0x2c) and you should be able to look it up in the windows docs.

Looks like BAD_POOL_CALLER can be a driver conflict error too, as you suspected...

I would suggest you download and run http://www.memtest.org/ to test your memory.