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Started February 27th, 2022 · 43 replies · Latest reply by kevp888 2 years, 1 month ago
Hi,
Can you confirm if this is also happening with other similar sounds of yours? Maybe you can share the sound with me via private message and I do some tests?
Hi everyone,
We just realized that there are problems with filenames that have non-ascii characters. So those having problems please check that this is not your case. While we fix that, you'll need to upload files with non-ascii characters in the filenames. Then when describing the sounds you can re-add these characters as sound name.
Also we deployed some fixes for uploading large files, so hopefully that issue will be fixed (crossing fingers).
Cheers,
frederic
Frederic and team!
It works for me like it used to. The only thing I can change is that it’s all ascii. If you have ž, č, ć, and š in the title of your file, you will not be able to upload it.
Thanks to Frederick and everyone who helped with the troubleshooting. I'm already uploading a lot.
Cheers, Renato
Hi again,
FYI, upload will be failing again for a couple of hours most likely,
Downloads still down, but I added some clear message in the upload/describe pages. Also, once uploads are back, the issue with non-ascii characters will be fixed so you'll be able to use them in filenames again.
Uploading impossible for weeks now, anyone else experience this:
Oops something went wrong error Nginx 500
Tried Brave and Chrome browser, different laptops, cleared cookies but nothings works
I already requested technical support via contact form, got no answer thus far
I am still unable upload any sound for months now
I have been waiting 5 weeks for technical support to solve it, to no result
Seriously, if anyone could help that would be great..
Hi!
Hmm yes, tried various browsers and different laptops, but no success.
Just tried to upload again > same error on 2 laptops in different browsers
Various formats, various sizes, various names, nothing works...
Thanks for your help
Hey Duisterwho
I was handling your support ticket. I believe I replied the day after your request, my last message was on Friday.
It's actually not something i've heard of happening before, it's a strange bug which I suspect has something to do with the way the file is being encoded, and i've handed the ticket over to Frederic.Font the core developer of Freesound who's part of this forum thread. But he hasn't got round to it yet. I will nudge him.
I will reply through the support ticket for info on what you can do in the mean time.
Cheers,
Sam
indeed
upload is down. doesn't work.
message "something went wrong".
Hi,
One of our servers has been updated in a way that is causing these upload problems. We’ll fix it soon
Thanks for reporting!